Case study · 2026 · ongoing

Tolto.ai

Tolto.ai

Tolto.ai

UI Design | Framer Development | AI SaaS Website

My role

UI Designer & Framer Developer

Timeline

~2 months · 2026 · ongoing

Team

1 UI Designer & Framer Developer

Tolto founder

Platform

Website (Framer + custom code)

Status

Live

Introduction

Making a technical product easy to find and easy to compare.

Making a technical product easy to find and easy to compare.

Making a technical product easy to find and easy to compare.

The client

Tolto.ai is an AI-powered translation platform for real-time multilingual customer support. It plugs into the help desks support teams already use, like Zendesk, Intercom, Gorgias and HubSpot, so agents can reply to customers in any language without leaving their inbox.

My role

I design and build every page directly in Framer: layout, responsive behaviour, interactions and custom code. I work one-to-one with the founder, so I own the whole path from first layout to the live page, with no hand-off in between.

Impact

The site is live and growing on a structure built for search. New SEO pages can be added quickly, and a working cost calculator lets visitors try out the value of the product for themselves instead of just reading about it.

1

1

interactive cost calculator, built with custom code

Solo

Solo

design and development, from layout to live site

SEO

SEO

page structure that keeps growing with new pages

Live

Live

and actively growing with every new page

01 — The problem

A powerful product is no use if the right people can't find it.

A powerful product is no use if the right people can't find it.

A powerful product is no use if the right people can't find it.

Tolto works in a busy market. Support teams searching for a translation tool compare many options side by side. Tolto needed a website built for search: clear pages people can find, comparisons that answer real questions, and a structure that can keep growing.

Findability

Lost in search

Buyers search for very specific things, like integrations, competitors and pricing. One long page can't rank for all of them.

Comparison

"Why this and not the others?"

Teams are already looking at well-known tools. They need a clear, honest reason to choose Tolto.

Value

"Is it worth the cost?"

AI translation savings are hard to picture. Without numbers, the value stays abstract.

The challenge

How might we turn a technical AI product into a website that people can find, compare and trust in minutes?

How might we turn a technical AI product into a website that people can find, compare and trust in minutes?

How might we turn a technical AI product into a website that people can find, compare and trust in minutes?

02 — Who it's for

Designing for the buyer and for the business.

Designing for the buyer and for the business.

Designing for the buyer and for the business.

The site has two jobs: help support leaders decide quickly, and give the founder a site that can grow without a redesign every time a new page is needed. I designed for both.

The visitor

The Buyer

The Buyer

The Buyer

Support and CX leaders at growing companies who need to serve customers in many languages without hiring for each one.

What they need

• Understand what Tolto does in seconds

• Check it works with their help desk

• See how it compares, and what it will cost

What frustrates them

• Vague AI claims with no proof

• Comparison info scattered across sites

• Pricing they have to guess

The owner

The Business

The Business

The Business

Tolto's founder and growth team, who need the website to bring in qualified visitors and turn them into sign-ups.

What they need

• Pages that rank for real search terms

• Add new pages fast, without a designer for each

• A clear path from visit to sign-up

What frustrates them

• A site that can't scale with SEO plans

• Every new page built from scratch

• Value that's hard to show on a page

03 — Research & strategy

A sister brand, a new personality.

A sister brand, a new personality.

A sister brand, a new personality.

Tolto shares an owner and a market with Lingpad, another site I had designed. Instead of starting from zero, I reused Lingpad's foundational components and reshaped them for Tolto's darker, more technical brand. I also studied how competitors present comparisons and pricing, and what people actually search for.

What the research told me

Insight 01

Search is specific

People search for exact questions, like "Tolto vs Unbabel" or "Zendesk translation". Each question deserves its own page.

Insight 02

Comparisons decide the deal

Buyers are already weighing a few tools. A clear, fair comparison page meets them right at that moment.

Insight 03

Numbers beat promises

"Save time and money" is easy to ignore. Letting people enter their own numbers makes the value real.

How I worked

Competitor research

SEO page structure

Wireframes

Reusing Lingpad components

Visual design

Framer build

Custom code

Responsive QA

04 — Mapping the journey

From a search to a sign-up.

From a search to a sign-up.

From a search to a sign-up.

I mapped the path a buyer takes, from the first search to starting a trial, and what the site needs to do at each step. Every page on the site has a clear place on this map.

Step 1

Search

Visitor

Searches a specific question, like a competitor or integration.

The site

Has a focused page ready to rank for it.

Step 2

Land

Visitor

Wants to know what Tolto is, fast.

The site

Explains the product in one clear headline.

Step 3

Compare

Visitor

Weighs Tolto against the tools they know.

The site

Shows an honest, side-by-side comparison.

Step 4

Calculate

Visitor

Asks "what would this save us?"

The site

Lets them enter real numbers and see the result.

Step 5

Sign up

Visitor

Is ready to try it.

The site

Gives a clear, simple call to action.

05 — Key decisions

Three decisions that shaped the site.

Three decisions that shaped the site.

Three decisions that shaped the site.

Each decision was about one thing: helping the right people find Tolto, and giving them a reason to choose it.

01

01

One topic per page.

One topic per page.

One topic per page.

The problem

Long pages that cover everything rank for nothing. Search engines and people both want one clear answer per page.

Options I weighed

Keep a few long pages (fewer to build), or split the content into many focused pages, each built around one topic.

What I chose

Information split into clearly defined sections and pages, built from reusable Framer components and CMS templates, so each page can rank and be found.

Why it worked

Each page has one clear job, and new SEO pages can be added quickly without a new design each time.

02

02

Competitor comparison pages.

Competitor comparison pages.

Competitor comparison pages.

The problem

Buyers were already comparing Tolto with well-known tools, but they were getting that comparison from someone else's site.

Options I weighed

A single generic "why us" page, or dedicated pages for each competitor that answer exactly what people search for.

What I chose

Dedicated comparison pages (like Tolto vs Unbabel) with a clear side-by-side layout and a strong visual hierarchy that leads to a call to action.

Why it worked

Tolto shows up at the exact moment people are deciding, and tells its own story.

03

03

Show the value, don't just say it.

Show the value, don't just say it.

Show the value, don't just say it.

The problem

Savings from AI translation are hard to picture. Claims like "cut costs" don't feel real until people see their own numbers.

Options I weighed

A static pricing table (simple, but generic), or an interactive calculator where visitors enter their own numbers.

What I chose

A cost comparison calculator: visitors enter their numbers and instantly see how costs compare across translation platforms. I built the logic and its responsive layout with custom code in Framer.

Why it worked

Visitors can feel the product's value for themselves, which makes the decision easier.

06 — Visual direction

Same family, different personality.

Same family, different personality.

Same family, different personality.

Tolto sits next to Lingpad, so it needed to feel related but not the same. I kept the shared structure and typeface, and gave Tolto a darker, more technical, AI-focused look: black as the main colour, with purple to guide the eye to what matters.

07 — Design system

Built to scale with every new page.

Built to scale with every new page.

Built to scale with every new page.

With new pages added all the time, every section had to be a reusable building block. I set up colours, type and components in Framer so new pages are put together, not redrawn.

Colour

Black

#0B0B0F

Purple

#6C4CF1

Soft Purple

#EDE9FE

Grey

#8A8680

Canvas

#F8F7F5

Typeface

Poppins

Poppins

Poppins

Clean and geometric, and shared with Lingpad to keep the two brands in the same family.

Foundation

Lingpad components

Lingpad components

Lingpad components

Lingpad's core components, reshaped with Tolto's colours and darker, more technical feel.

Components

Hero sections, feature blocks, integration logos, comparison tables, pricing and calculator modules, FAQs and calls to action, each responsive and reusable across every page.

08 — Final designs

The live site.

The live site.

The live site.

A Framer website organised for search, with focused pages, comparison pages and an interactive calculator, all built from one set of reusable sections.

On tablet

Hero

What Tolto does, in one clear headline.

Features

Glossary, AI Context, reporting and 120+ languages.

Pricing

One simple price per agent, everything included.

On mobile

Mobile hero

The same clear message, sized for small screens.

Results

Proven impact, stacked for easy scrolling.

Reviews

What support leaders say about Tolto.

09 — Outcome

Live, and still growing.

Live, and still growing.

Live, and still growing.

Tolto.ai is live on a structure built for search. New SEO pages keep being added, and the calculator gives visitors a hands-on way to understand the value of the product.

1

1

custom-coded cost calculator that turns claims into numbers.

Solo

Solo

design and build, from the first layout to the live site.

Live

Live

and growing with new SEO pages every few weeks.

10 — Looking back

Still in progress.

Still in progress.

Still in progress.

No final retrospective yet

The project is still going, so this is a snapshot. It keeps changing as new pages come in.

Designing for scale

Each new page pushes me to make sections more flexible, so the site can grow without losing its look.

Measuring what works

Next, I'd like to track which pages and calculator results lead to sign-ups, and design from that data.

Learnings

What this project is teaching me.

What this project is teaching me.

What this project is teaching me.

Owning the whole experience

Designing and building it myself means every detail on the live site is a decision I made.

A new identity inside a system

Creating a distinct brand while reusing another brand's foundation, without the two feeling like copies.

Design meets function

The calculator taught me to connect visual design with real logic and real numbers.

Enjoyed this case study?

Let's build something people love using.

Let's build something people love using.

Let's build something people love using.

© 2026 Tolto.ai. All rights reserved. Designed by Shreya Pandya.

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